We just got 2 awesome reviews on Google using the Real Reviews app!! Our online reputation is really improving fast!!
Be in control of your reputation!
Get more positive reviews, control damaging advice, improve customer communication, enhance customer base, and sell more.
Trusted by local businesses
across the Treasure Coast
"Great service! Highly recommend to everyone in the area."
"Very professional and fast response. Will come back!"
"Good but could improve response time a bit."
Why Online Reputation Management is Important for your business
Your Digital First ImpressionIn today's digital age, customers share opinions instantly — your reputation is always on display. One negative review left unanswered can cost you dozens of potential customers.
- 90% of consumers read online reviews before choosing a business
- Responding to reviews increases trust by up to 35%
- A single unanswered 1-star review can drop conversion by 22%
- Businesses with 4.5★+ ratings earn 31% more revenue on average
Proactive Reputation Management is best!
Stop reacting, start leadingMost small businesses only think about reviews after getting a bad one. Real Reviews flips that script — automatically asking happy customers for feedback before problems escalate.
- Automated review requests sent via SMS & email
- Smart filtering sends dissatisfied customers to a private feedback form
- Real-time alerts when new reviews need a response
- Monthly reports showing rating trends across all platforms
The right strategy & tools for your reputation
Real Reviews by XMS gives you an all-in-one suite — automated review requests, real-time alerts, and full platform visibility in one place.
Unified Dashboard
All your reviews from Google, Yelp & Facebook in one clean view.
Automated Requests
SMS & email review invitations sent automatically after every visit.
Smart Alerts
Instant notifications when a negative review needs your attention.
Monthly Reports
Clear trend reports on ratings, response rates, and review volume.
Numbers that speak for themselves
Businesses using Real Reviews get up to 4 times more reviews than those asking manually.
Displaying recent, authentic reviews on your profile converts browsers into paying customers.
From local shops to multi-location franchises, Real Reviews protects brands across every industry.
Our clients maintain near-perfect response rates, showing customers their feedback truly matters.
How important is Online Review Management for my business?
Do you know... How your reviews compare to your competitors?
Imagine you were looking on Google for a company to fix your computer… Which 2–3 companies will you call first?
the top 3
SURVEY RESULTS — KEY FINDINGS:
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Over 80% of consumers check online reviews before deciding which business to contact — and skip those with few or negative reviews.
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Consumers rely heavily on other consumer reviews even if they don't know who posted them.
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Businesses with 4+ star ratings receive dramatically more clicks, calls, and visits than lower-rated competitors.
Connects with every platform
your customers already trust
Monitor, collect and display reviews from 8+ platforms — all managed from one dashboard and embedded on any website in seconds.
Get instant alerts the moment a new review appears on any connected platform.
All your reviews in one unified inbox — no more switching between tabs.
Works with WordPress, Wix, Squarespace, Shopify and any custom-coded site.
Start your 30-day free trial today. No credit card required.
Frequently asked questions
Everything you need to know about Real Reviews. Can't find the answer? Reach out to our team.
Word of mouth is the most effective form of advertising — and online reviews are today's word of mouth. US research shows 88% of consumers trust online reviews as much as personal recommendations and rely on them to make decisions. That's remarkable considering most reviews are written by total strangers.
Reputation Management is the process of actively monitoring information published about your company, brand or business online. It allows you to improve communication with customers, get feedback, manage reviews, minimize the impact of negative reviews, increase customer loyalty, and expand your viral marketing reach.
Warning: Do not buy reviews. Besides being dishonest and possibly fraudulent, faking or buying reviews is a terrible idea. Many review sites actively punish this behavior. Ill-gotten reviews lead to consumer distrust, public shaming by review platforms, and irreparable harm to your business. It's simply not worth it.
Yes and yes! Reviews on your website, in directories, search engines, and other online review sites are indexed by search engines and will improve your search engine placement. If properly managed and optimized, you will definitely increase traffic to your website.
Real Reviews goes beyond standard reputation management by combining a comprehensive communication strategy with a powerful solution — including real people validation, review confirmation, a double verification process, photo/video/voice verification, and negative review limitations & damage control.
Our application filters reviews and notifies you instantly when you receive a positive or negative review. Dissatisfied customers are directed to a private feedback form first, giving you the chance to resolve issues internally. You control which reviews get published to third-party networks and directories.
We recommend having a website, but it's not required. Our reputation management application comes with its own interface that works without one. You'll only need secured hosting services — which we provide.
No contracts required. You can retain our services on a month-to-month basis and cancel at any time. We're so confident in the results that we offer a complimentary 30-day trial to get you started — no credit card needed.
Is Your Business Losing Customers
Due to Bad Reviews?
Get a free online reputation analysis and discover exactly what's impacting your business growth.
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- Real-time review monitoring Across Google, Yelp, Facebook & more
- Automated review requests Turn happy customers into 5-star reviews
- Negative review alerts Respond before damage spreads
- Reputation score dashboard Track growth and improvement over time